Position Summary

As the face of the museum to our visitors, Museum Educators provide excellent customer service, implement educational programs and support imaginative play and discovery.

Responsibilities

• Engage children in play through the use of exhibit components
• Facilitate educational programming, following Museum program procedures and expectations
• Support day camps, outreach events, and workshops
• Greet and welcome adults and children, engage in conversation, and accurately answer guest questions regarding all aspects of the Museum
• Maintain clean, safe and inviting environments in all Museum spaces
• Actively address guest feedback and work to improve overall guest experience
• Maintain current knowledge of all membership, programming, special events and exhibits
• Follow opening and closing procedures for effective and accurate Museum operations
• Operate and maintain knowledge of Museum’s point-of-sale and crm database systems
• Support membership sales, including active selling, taking payment and data entry
• Support Gift Shop including cashiering, stocking, cleaning, and merchandising
• Answer and direct incoming calls
• Coordinate with and support volunteers throughout the Museum
• Assist in training new employees, as assigned
• Support floor operations and programming initiatives, as assigned
• Other duties as assigned

Schedule

This position will be scheduled 12-20 hours/week, Tuesdays-Saturdays between the hours of 8:30am-5:30pm. Our current operating hours are 9:00am-1:00pm Tuesdays and 9:00 am-4:00 pm Wednesdays through Saturdays, with occasional evening events. Saturday availability is required. Sunday hours for birthday parties & facility rentals may also be available.